1. Shipping and Delivery Policy

The company's customer base includes distributors and ship owners. We offer multiple methods for customers to receive their orders:


Option 1: Conveniently pick up orders directly from our company's premises at No. 27, Alley 178, Giai Phong Street, Phuong Liet Ward, Thanh Xuan District, Hanoi.


Option 2: Directly order on our user-friendly website following these steps:

  • Select your desired items and proceed to checkout.
  • Complete the necessary order details: Email, Full name, Phone number, Address.
  • Opt for your preferred shipping method: Home delivery with cash-on-delivery payment.
  • Upon successful order placement, a confirmation email will be sent to the registered email address.


Option 3: Seek assistance from the nearest distributor by contacting our hotline at +842466747622 or provide an address for us to facilitate shipping. Shipping fees and delivery times are contingent on the order location, with an estimated transportation period of 5-10 days from the successful payment date.


2. Inspection Policy


In cases necessitating inspection:


Upon receiving the goods, customers possess the right to request our delivery staff to open the package for a thorough inspection.

If the delivered order fails to align with the products customers have ordered, they reserve the right to return the items without any payment obligation.

In instances where a customer has pre-paid for an order but receives goods differing from the placed order, a return can be requested, and delivery of the correct items will be arranged as originally ordered.

For refund or order change requests, customers can contact us via email at 111vnjsc@gmail.com or by phone at +842466747622. We assure you that we will promptly address all customer requests.






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